The Seven Deadly Sins of Leadership
The following is a guest post from, Kimberly Ciesla, Rowan University Chapter President.
In PRSSA, students are exposed to a number of opportunities to lead. But often times, teams don’t work together as cohesively as they could because leaders make common mistakes that can break down the morale of the team. During PRSA’s recent webinar, Getting to Great Leadership and Influence: How to Fast Track Your Leadership Impact, David Grossman of The Grossman Group discussed the seven deadly sins leaders make and how to solve them.
Myopia. Leaders often don’t understand that everything communicates—body language, facial expressions, etc. Often, team members will read into these actions based on their perceptions and current feelings, sometimes skewing the anticipated message. It is the leader’s job to reflect the message in all aspects of communication. Grossman suggested three solutions: (1) Get a mirror on your desk to remind you that you’re always communicating (2) Become familiar with your leadership style (Now Discover Your Strengths by Marcus Buckingham is a good tool) and (3) Get feedback from your team on how you’re doing.
Hypocrisy. Another common mistake leaders make is not practicing what they preach. The key to building trust is consistency. Match your words and your actions. Also, choose someone on your team to be your truth teller.
Sloth. Sometimes leaders become so comfortable with communicating that they don’t take the time to plan basic communication, like meetings. Messages need to be properly thought out and communicated in the best way to reach a mutual understanding. Know your message for each meeting and make sure the team is on the same page.
Detachment. Leaders often detach themselves from the “human element” when leading and often fail to show they care about team members. How well do you know your team? When was the last time you socialized with them? Wrote them a thank you note or recognized their hard work? These simple things will boost team members’ morale.
Materialism. Instead of thinking about end results and outcome, leaders tend to put emphasis on individual tasks. Take a step back and instead of micromanaging, inspire the team to do a good job by coming up with a shared outcome and how you plan to measure success. Use sentences like “The outcome we seek on this project is…” or “What’s the problem we’re trying to solve?” to keep your team on track.
Presumption. Another mistake leaders often make is communicating from a leadership perspective rather than the perspective of the audience. Grossman said, “Real communication happens in the mind of the listener.”
Irrelevance. The last deadly sin occurs when leaders don’t provide context or relevance. Make sure team members understand what’s going on. Always keep an audience mindset about how you can move people to action.
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